Selling & Buying Guidelines for ClearStar Marketplace Forum





  • Photo: Include one if at all possible &- indicate if it is an actual photo or a catalog graphic.
     

  • Price: State a firm price. NO auction type sales are permitted. No "or best offer" sales.     For auction type sales our Auction Site is the place to sell them.
     

  • Ending Time of Sale: Day, Date, Pacific (ClearStar) Time
     

  • Shipping Charge: Any? Included? Buyer pays? etc.
     

  • Handling Charge (if any): How much?
     

  • Insurance: Optional?  Included? Who pays for it?
     

  • Payment Type Accepted: Credit Card?   Check?   PayPal?   etc.
     

  • How to contact seller: Phone?   Email?   On ClearStar forum only?   etc.
     

Additional Notes...

Subject Lines:

Placing only Want to Buy, WTB, Want to Sell, or Looking For
without any further details is highly discouraged.

Adding some detail in the subject line is much better for both you and potential buyers who may be interested in that particular item.

Using: Looking for a Kwikset 2 latch for example, is much more efficient.

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Occasionally there is disagreement about shipping charges.

Shipping charges generally fall under one of the following categories and are what is usually meant by most sellers...

Shipping included - No shipping cost to the buyer

Seller pays shipping - No shipping cost to the buyer

Buyer pays shipping - The buyer pays shipping, which may be the actual cost to the seller or the seller must state if there is an additional amount to be added on top of the actual cost.
 
Plus shipping - The buyer pays shipping, which may be the actual cost to the seller or the seller must state if there is an additional amount to be added on top of the actual cost.
 
Plus actual shipping - The buyer pays what the seller actually paid to ship the item.
 
Plus shipping and handling - The seller is adding an additional amount to cover the time to pack the merchandise and have it sent.

If there is any uncertainty, contact the seller before agreeing to purchase the item in question! Haste makes waste.
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Insurance is another area that may cause confusion.

Occasionally the seller requires the cost of insurance (if any) to be paid for by the buyer and includes it in the "handling" cost. It may also be charged separately from the shipping or handling. This should be disclosed in the original sale offer but that is not always the case.

Again - if there is any uncertainty, contact the seller before offering to purchase.
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If the item is shipped and never reaches the buyer, it is the responsibility of the SELLER to follow through with the shipping company, since many shipping companies will only deal with the person who originally shipped the package.

If the package never arrives at the buyer's address, then it is the seller's ultimate obligation to negate the sale and promptly repay all monies to the buyer - no matter what.

Marketplace Forum

 

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