This page is designed to address the most frequent problems and questions,
if you have questions that are not answered please feel free to CONTACT CSN
The terms "post" and "message" are used interchangeably throughout this help page.
Basic Information
Viewing Information
Posting Information
Uploading Images or pdf files to ClearStar (pdf stands for "portable document format")
Computer Information
Advanced Information
Basic Information
The Main Message Page of each Forum lists messages posted during the last 10 days or so. To list messages covering a longer time frame would make the size of the page very large and slow-loading.
Older messages with lasting technical value are archived. To view these messages - click on the word "Search" on the blue Navigation bar found on most CSN pages.
Older messages of a more transient or whimsical nature are deleted to save space. Read them while you can :-)If you have a particular security related question check out our Search Feature and our Resources both are very helpful.
Please do NOT post anonymous messages!
To do so is considered an insult to those who use this Inter-Active feature of ClearStar.
Strong opinions are not objected to. You are free to discuss just about anything here, whether it pertains directly to locksmithing/security or not.
What IS objected to are...
1) Anonymous posts, and
2) Attacks on the character of fellow users
If you have a bone to pick with another individual, then by all means send them an email message and talk it out. It is a disservice to the others who use this forum to use the forum for selfish personal attacks.Check out the definition of Netiquette (originally designed for newsgroups)
Libel: a legal definition...
A malicious lie disseminated to the public in printed words or in pictures and whose purpose is to humiliate a person, tarnish his or her reputation, or expose the person to negative public sentiments.
Those who engage in libel do so at their own peril.
The statements and opinions expressed by the users of ClearStar Security Network are strictly their own. CSN assumes no responsibility for the statements and comments published by individuals on CSN.
The Inter-Active Forums Page is where you can gain access to all the forums. Clicking the word "Forums" on the long blue horizontal Navigation image-bar will take you there. If you are already viewing a post on one of the forums - clicking on "All Forums" at the top-right of any post is another way to gain immediate access to the Inter-Active Forums Page..
Using the Back Button of your Browser after viewing a message is the fastest way to get back to the main Message Page. If you click on the
"Forum" link (2nd from right at top of every post), the whole Main Page will reload. This may be what you want if you haven't refreshed that page in awhile - but it is slower.
When you view a message you may wonder where the email address of the person who posted the message is.
If you pass your pointer over the highlighted name of the person who posted the message you will see their email address at the bottom of your browser. Their highlighted name is actually a mailto link. If you click on this link - an email dialog box will pop up with the email address of the person already filled in. Note: all @ symbols have been changed to AT for your protection.
Sending the email requires that your browser be configured properly - see Configuring your Browser to send E-mail
If your browser isn't configured to send email you can write down the E-mail address that appears at the bottom of your browser screen for use in a separate email program.
Copy and Paste ( Cut and Paste )
When dealing with text it is very useful at times to "Copy and Paste" or "Cut and Paste".
Simply highlight the section you want a copy (by holding the left mouse button and dragging over the text desired) then press <CTRL> and <c> at the same time, then go to where you want to copy the text and press <CTRL> and <v> at the same time.
For a full tutorial please follow this link...Copy and Paste tutorial
Viewing Information
First time loading of a forum Main Post-Listing-Page
The Main Message Page of each Forum is a large file, usually between 75 and 200K. The first time you go to each Main Page it's best to let the whole page load before actually clicking on any of the listed posts for viewing. That way, when you go back to the Main Page (using your Browser Back Button) the page won't have to reload.
To View a Post on a Main Page - just click on it.
To view only those messages posted today - click on the "Today's Messages" link on the Inter-Active Forums Page.
Opening a New (additional) Window
For browsers that support this feature...
An alternative way to view posts (instead of clicking back and forth between the Main Page and each post) is to "right-click" on a post you want to read. Your browser will then pop up a list of menu choices - one of which is to "Open a new window". Clicking on that choice will open the post you want to read in a new browser window. When you're finished reading that post and follow-up posts - you can simply close the window.
Posting Information
There are 2 ways to Post a new Message...
a) Fill out the form on that forum's Main Page. When you're finished - hit the Submit Button, right above the "Message" box. You will then have the option of viewing the message you just posted.
b) Clicking on the "Start NEW Thread" link at the top of any post, will bring up a form for starting a new thread on that Forum.
If you hit the Back Button of your Browser to get back to the Main Page (the fastest way) YOU WILL NOT SEE YOUR MESSAGE LISTED. Be assured - it is there - but you won't see it listed until the page is reloaded. If you want to see it listed, then once you get back to the Main Page of that Forum - you can hit the Reload Button of your Browser to reload the Main Page.
Please DO NOT double post by hitting the Submit Button a 2nd time.
Including an Image or PDF file with a Message
To include an image with a message the Optional Image box must be filled in - right under the Subject box. There are 2 things to note:
1) The image must already exist somewhere on the Internet. It can't simply reside on your hard disk.
The image may be ANYWHERE on the Internet - either your own personal web page or any other web page on the Internet.
However, it is strongly recommended that you upload the image to ClearStar. That way the images in archived posts will always be available in the future.
To upload images or pdf files to ClearStar - see the help section immediately below, titled Uploading Images or pdf Files to ClearStar
2)The entry in the Optional Image box must be of the form...
http://www.etc.etc./imagename.gif
or
http://www.etc.etc./imagename.jpg
This is referred to as the Address of the image.see also Advanced HTML (Image Insertion, Hyper-Link Insertion)
Uploading Images or pdf Files to ClearStar
|
On the
Member
Services page is link called
Upload
Images or pdfs. Any uploaded file must be 200 Kb or
less in size or the upload will fail. There is also
a
Directory of Your Files. The link to the directory in also on the
Member Services page. The listed files in the directory are
only the most recent files uploaded to ClearStar - usually about the last 45
days worth. Files that were uploaded earlier than
that are in the ClearStar archives IF the post containing the images or pdf
was archived. The basic criteria (not strict) for
archiving messages is that the postings have lasting technical or business
management value.
|
It is always recommended that you pre-size your image BEFORE uploading. If you don’t check to see that your image is the right size before uploading it, you may be surprised with a large or small image when you submit your post.
How do I know how big an image is?
If the image you want to check is displayed in Internet Explorer, the process is easy. Point your mouse over the image, and click your RIGHT mouse button. A drop down menu will appear. Click on the BOTTOM menu button marked "Properties." This will display a window that tells you the image type (such as GIF or JPEG), the image dimensions and the size of the image.
How do I resize (or resample) an image?
There are several software products available in stores and on the Internet that can help you resize your images. Some common editing software packages are PhotoShop, Photo Paint, and Paint Shop Pro. If you have a digital camera, it probably came with some kind of imaging editing software.
Where can I get a free image resizing tool?
There is a tool called IrfanView and it is available for download at http://www.irfanview.com. IrfanView works with Microsoft Windows 95/98/ME/NT/2000 and XP.
Please note that the link to IrfranView is being provided solely for your convenience. We cannot make any Guarantees regarding the software or its performance. Other free image tools may be available elsewhere on the Internet.
Resizing pictures with IrfranView View is easy. Open up the image you want to resize by clicking on the "File" menu button and selecting "Open." Select the image you want to resize from your computer files. After the image is open, click on the "Image" menu button and choose "Resize/Resample." Type in the new pixel dimensions and dpi in to the appropriate fields, and click OK. To save your new picture, choose "Save As" from the "File" menu. Give your new image a different name than the original so you don’t write over the original copy. Remember to check the file properties to make sure it is small enough to upload but big enough to see.
|
Posted by Bob DeWeese, CML, CJS - Baltimore, MD If you are running Windows - You can use the
"Paint" program... |
How to find the address of an image
Whenever you see an image on a page you are viewing with your web browser...
a) With the pointer over the image - right-click the mouse.
b) On the pop-up menu select and click on "View this image" (image name).
The image will now be the only thing on the page and the address of the image will appear in the Location: box, near the top of your browser.
c) Move the cursor anywhere over the address and click the left mouse button.
The image address will now be high-lighted.
d) At this point you can do a ctrl-insert keyboard combination to copy the address to the clipboard memory.
e) Finally, you can do a shift-insert keyboard combination to paste the address into the Image box when you get there.
The image will now appear along-side your posted message.
Link to Older Posts or other pages
Sometimes when starting a new thread it is useful to provide a link to an older ClearStar Thread (post). To achieve this useful feature simply go to the old post you wish to reference (use the ClearStar search feature if needed) Cut (copy) the URL (http address) from your browser location bar, then start your new thread and Paste (copy) the URL (http address) into "Optional Link URL:" and give it a name in the "Link Title:" section.
Example...
this would provide a link to ClearStar Search
Posting a Reply / Follow-up to a Message
To Post a Follow-up to an existing Message...
Click on the message you want to follow-up. This brings up the message along with its text. At the bottom of the page you are reading is a follow-up form. Just fill in the form and click on the "Submit Follow Up" button.
How do I add information to the resources
If you would like to submit information for ClearStar resources feel free to email the information (CONTACT CSN ) as a file attachment, we will review the information for posting.
Computer Information
Configuring your Browser to send E-mail
Click "Options" on the menu bar at the top of your Browser - then click on "Mail and News Preferences".
The most important items to complete are in the "Identity" and "Servers" tabs. Some of this information is the same as that needed to configure your separate E-mail program, like Eudora for instance. You may need to contact your ISP for the rest of the information. It's worth the effort to get it right. Once you do, whenever you see an email link on any web page you'll be able to send an email right from your browser.
Optimizing your Browser for faster Forum Loading (pages are slow)
If you are not getting the most up-to-the minute content from the forums, or your pages are loading too slow, you may need to refresh the pages cached in your web browser. If simply clicking your "Refresh" or "Reload" button doesn't work, try this:
Internet Explorer (IE) v 4.0 and up
Hold down the control (Ctrl) button on your keyboard (Option key on Macintosh) while clicking on the Refresh button on your IE toolbar. This will reload the entire page, capturing the most recent file.You may also clear out IE's stored cache:
Windows users: from the Tools menu of the IE toolbar, click Internet Options, then click the General tab. In the Temporary Internet files area, click Delete Files, then click OK. Click OK to close Internet Options.
Windows users of Internet Explorer (IE) v 5.5 service pack 1 and up In IE 5.5 with service pack for IE 5.5 installed, holding the control key down while clicking the Refresh button forces our caching server to check with the page's original site for a possible later page than the cache holds. Older versions of Internet Explorer for Windows cannot do so.
Mac users: from the Edit menu of the IE toolbar, click Preferences, then Web browser. Click the Advanced button, then in the Cache section, click Empty now. No Macintosh version of Internet Explorer can force our caching server to verify whether the page is current or not.
Netscape v. 4.+
Hold down the Shift key on your keyboard (Option key on Macintosh) while clicking the Reload button on the Netscape toolbar. This will reload the entire page, capturing the most recent file. In newer versions of Netscape 4.x, doing so forces the caching server to verify whether the page is current or not. We do not know whether that is true of Netscape 6; it appears not to be true of the various Mozilla builds. You may also clear out Netscape's stored cache.To clear out Netscape's stored cache:
Windows users:
Click the Edit menu; click Preferences
Click the + sign to the left of Advanced
Click Cache under Advanced
Click the Clear Memory Cache button and the Clear Disk Cache button.
Mac users: The steps are the same as above, except that there is a Disclosure triangle rather than a + to the left of Advanced, and you may not need to click it to reveal the Cache item. Also the single button to click is Clear Disk Cache Now.
If you want to see what you're getting rid of you can use this method as well...
Follow the steps below to clear your cached Internet pages, also known as temporary Internet files.
If you use Internet Explorer:
1. On your screen, locate and click the Start button, From the Start menu, point to Programs, then click Windows Explorer.
2. In Windows Explorer, double-click the Window folder. Locate a folder called Cookies. Select it, then press CTRL+A. Once all the files in this folder are selected, press SHIFT+DELETE. Click Yes to proceed.
3. Select the History folder. Press CTRL+A to select all the files, then SHIFT+DELETE. Click Yes.
4. Select the Temp folder, then press CTRL+A, then press SHIFT+DELETE. Click Yes.
5. Next, select the Temp Internet Files folder, press CTRL+A, then SHIFT+DELETE. Click Yes.
Back to Help Menu Back To TopIf you use Netscape Navigator:
1. On your screen, locate and click the Start button. From the Start menu, point to Programs, then click Window Explorer.
2. In Windows Explorer, double-click the Program Files folder, then double-click the Netscape folder. Locate a folder called Cache. Select it, then press CTRL+A. Once all files in this folder are selected, press SHIFT+DELETE. Click Yes to proceed.
3. Double-click the Windows folder. In the Windows folder, locate the Temp folder. Select the Temp folder, then press CTRL+A, then press SHIFT+DELETE. Click Yes.
If you use Netscape Communicator:
1. Open the program without connecting to the Internet.
2. In Netscape Communicator, click Edit, then Preferences. In the Preferences dialog box, click the + next to Advanced. Select Cache.
3. On the right hand side of the Preferences dialog box, click the Clear Memory Cache button. Next, click Clear Disk Cache.
Advanced Information
Basic HTML (Font changing (color, size, type) )
If you would like to add basic HTML to your Forum post to convey your message a little better you may. If you do use a code to create a effect, it's important to turn it off as well. A mistake can screw up an entire thread (or page.) If you do use HTML codes, make sure you check the preview screen to see that they are working as intended and that you turned them off.
Here are some basic examples of some HTML script to help you do so.
Sample Script
<p><b><font size="5" color="blue">blue</font></b></p>
The Result
blue
How it breaks down
the <p> tells it that you are starting a paragraph. </p> at the end finishes it.
the<b> lets the box know to begin BOLD. </b> at the end stops BOLD.
<font size="5" color="blue"> sets the size and color. </font> stops the font.
Colors (here are a few to get you started)
<font color="color">text</font>
blue green red yellow black magenta
Size
<font size="#">text</font>
Standard sizes are
1 ( same as 8 point) 2 (same as 10 point) 3 (same as 12 point)
4 (same as 14 point) 5 (same as 18 point)
6 (same as 24 point)
Type
NORMAL BOLD ITALICS UNDERLINE ALL THREE
<b>text</b> makes it bold
<i>text</i> makes it italics
<u>text</u> underlines your text
Back to HTML Back to Help Menu Back To Top
Examples...
This Yields...
Back to HTML Back to Help Menu Back To Top
Advanced HTML (Image Insertion, Hyper-Link Insertion)
If you do use a code to create a effect, it's important to turn it off as well. A mistake can screw up an entire thread (or page.) If you do use HTML codes, make sure you check the preview screen to see that they are working as intended and that you turned them off.
Including an Image to your post use the following syntax
<img src="address"><br>
Example
<img src="http://www.clearstar.com/locked/tempimg/2064a.jpg"><br>
Including a Hyper-Link post to your post use the following syntax
<a href="address">link text</a>
Example
<a href="http://www.clearstar.com/ascii.htm">Ascii special character insertion</a>
How to Input Special Characters (copyrights, cents, Etc..)
Many times it is useful to use a special character in your text, these include but are not limited to ™ ¢ © ® ¼ ½ ¾.
to utilize these symbols make sure your "numlock" is on then using the number pad on the right of the keyboard, simply hold the <ALT> button down and type the ASCII code for the symbol
™ = 0153 ¢=0162 ©=0169 ®=0174 ¼=0188 ½=0189 ¾=0190
for a full tutorial please follow this link
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